Privacy
Trade Assistant · Rowdy Puffin Software Ltd · last updated 23 September 2026
The short version
We collect the minimum needed to sell and license the software. Your trading activity stays on your machine: the software never collects, transmits or stores your trades, positions, account balances or market data anywhere.
What we collect, and where it lives
- Payment and contact details — processed by Stripe, our payment provider. We receive your email address and the subscription status; we never see or store your card details. Stripe's own privacy policy applies to the payment itself.
- Licence data — held by Keygen, our licensing service: your licence key, its status, your email (so we can find your licence when you need support), and an anonymised machine fingerprint (a one-way hash identifying an activated PC; it contains no personal files or trading data). This is what enforces the 2-machine licence.
- Support email — if you email support, we keep the correspondence so we can help you.
What we do not do
- No collection of trades, orders, positions or account data — the tool talks to your broker through your own platform, locally.
- No analytics, tracking pixels or advertising cookies on this website.
- No selling or sharing of your data with anyone beyond the processors named above.
How long we keep it
Licence and purchase records are kept while your subscription exists and afterwards as needed for accounting and legal obligations, then deleted.
Your rights
Under UK GDPR you may request access to, correction of, or deletion of your personal data, and you may complain to the ICO. Email support@tradeassistant.app and we will sort it out.